Privacy Policy

Last Updated: May 26, 2026

Connecting Roots Counseling is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy describes how information may be collected, used, and protected through our website and communication platforms.

Information We Collect

We may collect personal information that you voluntarily provide through contact forms, consultation requests, appointment scheduling, or other communications. This information may include:

  • Name

  • Phone number

  • Email address

  • Information you choose to share regarding services requested

We may also collect limited technical information through website analytics or cookies, such as browser type, IP address, and pages visited.

How Information Is Used

Information collected may be used to:

  • Respond to inquiries or consultation requests

  • Schedule appointments and provide services

  • Send appointment reminders or administrative communications

  • Improve website functionality and user experience

  • Maintain practice operations and legal compliance

Providing information through this website does not establish a therapeutic relationship.

Confidentiality & Protected Health Information

If you become a client of the Practice, your protected health information will be handled in accordance with applicable privacy laws and professional ethical standards, including the Health Insurance Portability and Accountability Act (HIPAA), where applicable.

Please note that communication through email, website forms, or text messaging may not be fully secure. Clients are encouraged to avoid sharing sensitive or urgent clinical information through electronic communications.

SMS/Text Messaging

Clients may opt in to receive SMS/text communications related to scheduling, appointment reminders, and administrative matters. Message frequency may vary. Message and data rates may apply. Clients may opt out at any time by replying STOP or request assistance by replying HELP.

SMS communication is not intended for emergencies or therapeutic conversations.

SMS consent is not shared with third parties or affiliates for marketing purposes.

Third-Party Services

This website and practice may utilize third-party platforms or services, including but not limited to telehealth, scheduling, payment processing, website hosting, analytics, or electronic health record systems. These providers may have separate privacy practices governing the use of your information.

Website Analytics & Cookies

This website may use cookies or analytics tools to understand website traffic better and improve user experience. You may adjust your browser settings to refuse cookies if preferred.

External Links

This website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.

Security

Reasonable administrative, technical, and physical safeguards are used to protect personal information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Contact Information

If you have questions regarding this Privacy Policy, please contact:

Sabrina Rubaud, LCSW

Connecting Roots Counseling

Email: Hello@connectingrootscounselingllc.com

Phone Number:303-970-7612

Website: www.connectingrootscounselingllc.com

Changes to This Policy

This Privacy Policy may be updated periodically. Any changes will be posted on this page with an updated effective date.